• Assistant Store Manager

Location Maharashtra Mumbai
Experience Range 4 - 7 Years
Open for internal

Job Description
About Us
Established in the year 2007, Reliance Brands Limited is an investment arm of Reliance Industries in Premium to Luxury segment of Retail. RBL began operations with a mandate to launch and build international and domestic brands in the premium-to-luxury segment across apparel, footwear and lifestyle businesses. Its current portfolio comprises of all long-term partnerships such as Bally, Kate Spade, Emporio Armani, Canali, Coach, Brooks Brothers, Diesel, MUJI, Steve Madden, Superdry, Hunkemoller, Iconix etc. We have 60 International Brands & Omni-channel partnerships in the country with over 700+ point of sales.
Profile Brief

Role:

The role of the assistant store manager is to support the manager in the daily operations of a retail store. Your role is to supervise employees, work with customers and help carry out the directives of the manager.

·      You will ensure that store personnel provide exceptional customer service. This includes answering questions and assisting with product selection, purchases, and returns as well as handling any disputes.

·      You will help ensure that the store is clean, well-organized, and properly merchandised.

·      You will be responsible for making sure that all store policies, procedures, and controls are followed.

·      You will coordinate and oversee the planning, organizing, and delegating of work among staff.



Key Responsibilities:

·      Sales Operations & Profitability

o    To ensure the delivery of operational KPIs and sales plan in the store

o    To ensure adherence to compliance requirements in all areas of operational activity, brand standards, company policies and procedures.

o    Monitor, review and ensure all KPIs of the store staff are met on on-going basis.

o    Managing and making sure that the correct mix of merchandise is available at the store.

o    To work with internal departments effectively so as to ensure smooth operations at the store.

o    Create window and wall displays, developed visual marketing skills and strategies