Job Title : Store Manager-Hamleys

Location: Our Stores-Hyderabad


  • To effectively interpret Hamleys brand and strategy and communicate it clearly throughout the team
  • Enjoys working with children and relishes the challenges that this may present
  • To set objectives and establish priorities based on a commercial understanding of the market
  • I am the Brand Ambassador both in and out the store


  • Warm welcome and approach to each customer customers inclination to shop starts right from the first step & eye contact
  • Believes and lives the attitude of Sheer Customer Delight go beyond
  • To efficiently adhere to all Company Procedures and Policies
  • To work with the team to achieve award winning customer service
  • To demonstrate passion in delivering results, meeting goals and exceeding expectations
  • To communicate effectively and inspire commitment to change and continuous improvement throughout the team
  • To drive all retail operations with creativity and vision
  • To support a continuous culture of Training & Development throughout the business
  • To set goals, monitor performance, motivate and measure team contribution
  • Meet & Exceed all targets and objectives set
  • Has manage the team with firmness and fairness
  • Reviewing store performance and creating benchmarks
  • Efficient and effective P+L management within operational budgets
  • Has established and developed effective relationships informal and formal, internal and external across all functions
  • Managing Sales and profits/managing costs


  • Has previously worked in a retail environment {Preferable Toys} with a strong customer focus
  • Enjoys working with children and relishes the challenges that this may present
  • Numerate and Articulate
  • Ability to work independently and as part of the team
  • Excellent communication skills both written and verbal
  • Ability to communicate team members views to the Management team effectively


  • Retail Ops Manager
  • Business Manager
  • Business Head
  • Buying & Merchandising Team
  • Training Team
  • Visual Merchandiser

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